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Social Media in a Professional Setting (the do's and don'ts)
Communicating with your clients, contractors, vendors, investors, stockholders, and stakeholders has never been easier than it is now. Social Media is the preferred medium to convey any organization's message to all internal and external stakeholders. Using tools such as your company's website, Facebook, Twitter, Blogs, Podcast, Pinterest, Foursquare, and countless apps and programs will drive your organization's conversation further and deeper than ever before.
The efficient and effective use of those tools is critical to ensure that your message comes across the screen LOUD and CLEAR. This three (3) hour session is designed to get you and your company moving the conversation away from a monologue to a sustained dialogue with your existing customers and potential customers.
The Use of Social Media has permeated the business landscape that to not use it means that others are communicating directly to your customers. It is never to late to harness the power of Social Media to keep your existing customers informed and encourage new customers to see you and your organization from the inside-out.
The Social Media in a Professional Setting session is presented in three sections:
Section A: Social Media Primer (45 minutes)
What is Social Media • What Social Media is not • What are the tools • What are the Realities versus
the Expectations •
Section B: The Do's and Don't (60 minutes)
In-House vs. Out-Sourcing • Who should use Social Media • How the Customer Uses Social Media •
Social Media Interactions •
Section C: The Essentials (60 minutes )
Introducing Yourself on Social Media • Keeping things on the surface • Resolving Issues Online • Social
Media Communication Skills • Avoid Off-Channel Communications • plus a lot more
Your Investment: $30 per individual (no minimum group size)
This investment includes
• 4 hour seminar • All Handout Materials (bound) • pre-seminar planning • seminar customization • seminar prep phone conversations • Each attendee gets FREE 30 minutes on-call telephone consultation for use within 90 days of session completion (additional minutes can be purchased for a nominal fee)
IF APPLICABLE: Cost EXCLUDES hotel accommodations for two nights, roundtrip coach airfare, meals, ground transportation, and shipping charges. Only applicable if training site is over 110 miles from McAllen, Texas.
IMPORTANT: The Client Organization agrees to provide nametags and beverages for on-site participants.
VARIOUS SESSIONS AVAILABLE MONTHLY